Dispatcher and Daughter 911 Heroes
E9-1-1 Institute Honors Okaloosa County emergency operators and a six-year-old girl for their actions in saving the life of the girl's mother.
Nina Anne Hawkins, a certified Emergency Medical and Emergency Fire Dispatcher for Okaloosa County Department of Public Safety, and Kaela O'Neill will be presented with a “Citizen In Action” award, given by the Institute to honor someone who demonstrates exceptional bravery and heroism to save a life in a critical time using 9-1-1.
While Kaela and her mother were packing for a move to Lackland Air Force Base in Texas, last May Kristin had a severe asthma attack.
Despite her young age, Kaela called 9-1-1 to report her mother's emergency. Hawkins, answsering the call that evening, was able to keep Kaela calm while gathering the pertinent information about her mother's condition. Hawkins remained on the line with Kaela until emergency personnel arrived on the scene.
“Nina Hawkins is a leader within her organization, as shown by her willingness to work long shifts and to mentor less-experienced coworkers," said Gregory L. Rohde, executive director of the Institute. "Her capabilities were demonstrated again on the call that saved the mother of a six-year-old girl.
“It is encouraging to see youngsters like Kaela respond in such a mature manner to an emergency," Rohde said. "That Kaela was only six years old at the time of the emergency is remarkable.”
The award will be presented at a March 13 ceremony in Washington, D.C.